How quickly do you respond to calls in Palm Beach Gardens?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Palm Beach Gardens the same day. Non-emergency estimate requests are typically scheduled within a day or two.
Do you provide free, upfront pricing before starting work?+
We give every Palm Beach Gardens customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Roof Inspection in FL, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Palm Beach Gardens?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Palm Beach Gardens, FL and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Palm Beach Gardens home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
Can you inspect my roof before I buy or sell a home in Palm Beach Gardens?+
We do these regularly for Palm Beach Gardens homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Palm Beach Gardens or do you cover nearby towns?+
Beyond Palm Beach Gardens, our crews regularly service the surrounding Palm Beach Gardens, FL area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
